How To Fix /PF1/MSG_EH_E322 - Original internal item reference &1 missing for payment item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH_E -

• Message number: 322

• Message text: Original internal item reference &1 missing for payment item &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_E322 - Original internal item reference &1 missing for payment item &2 ?

  The SAP error message /PF1/MSG_EH_E322 indicates that there is a missing internal item reference for a payment item. This typically occurs in the context of payment processing, where the system expects a reference to an original item (like an invoice or a billing document) that is not found.
  Cause:
  
  Missing Reference: The original item reference (like an invoice number) is not available in the system for the specified payment item.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the database or issues with the payment processing logic.
  Incorrect Configuration: The configuration settings for payment processing may not be set up correctly, leading to missing references.
  System Errors: There could be a bug or error in the SAP system that is causing the reference to not be retrieved properly.
  
  Solution:
  
  Check Payment Item: Verify the payment item (&2 in the error message) to ensure that it is correctly entered and that the original item reference (&1) exists in the system.
  Review Configuration: Check the configuration settings related to payment processing in your SAP system. Ensure that all necessary settings are correctly configured.
  Data Consistency Check: Run data consistency checks to identify any missing or inconsistent data entries. This may involve checking the relevant tables in the database.
  Reprocess Payment: If the payment item was created incorrectly, you may need to delete and recreate the payment item with the correct references.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system bug.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like FB03 (Display Document) or FBL1N (Vendor Line Item Display) to investigate the payment and related documents.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.