How To Fix /PF1/MSG_EH_E321 - Active return for PI not possible: Removal from resubmission failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH_E -

• Message number: 321

• Message text: Active return for PI not possible: Removal from resubmission failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_E321 - Active return for PI not possible: Removal from resubmission failed ?

  The SAP error message /PF1/MSG_EH_E321 Active return for PI not possible: Removal from resubmission failed typically occurs in the context of Process Integration (PI) or Process Orchestration (PO) when there is an issue with the handling of messages in the system. This error indicates that the system is unable to remove a message from the resubmission queue, which can prevent the proper processing of messages.
  Causes:
  
  Message Locking: The message might be locked by another process, preventing it from being removed from the resubmission queue.
  Database Issues: There could be issues with the database that prevent the system from updating the status of the message.
  Configuration Issues: Incorrect configuration settings in the PI/PO system can lead to problems with message handling.
  System Performance: High load on the system or performance issues can lead to timeouts or failures in processing messages.
  Transport Layer Issues: Problems in the transport layer (e.g., network issues) can also lead to this error.
  
  Solutions:
  
  Check Message Status: Use the SAP PI/PO monitoring tools (like the Integration Engine or Message Monitoring) to check the status of the message and see if it is locked or in an error state.
  Release Locks: If the message is locked, identify the process that is holding the lock and release it if possible.
  Database Check: Ensure that the database is functioning correctly. Check for any locks or issues that might be affecting the database performance.
  Configuration Review: Review the configuration settings in the PI/PO system to ensure they are set up correctly. This includes checking the communication channels and receiver agreements.
  System Performance: Monitor the system performance and check for any bottlenecks. If necessary, optimize the system or increase resources.
  Error Logs: Check the error logs in the SAP system for any additional information that might help diagnose the issue.
  Resubmit Manually: If the message cannot be removed from the resubmission queue, consider manually resubmitting the message or handling it through alternative means.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for PI/PO for best practices in message handling and error resolution.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.