How To Fix /PF1/MSG_EH_E084 - Error while requesting external authorization

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH_E -

• Message number: 084

• Message text: Error while requesting external authorization

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_E084 - Error while requesting external authorization ?

  The SAP error message /PF1/MSG_EH_E084 typically indicates an issue related to external authorization requests. This error can occur in various contexts, such as when trying to access certain functionalities or data that require specific authorizations that are not granted to the user.
  Cause:
  
  Missing Authorizations: The user may not have the necessary authorizations to perform the requested action.
  Configuration Issues: There may be a misconfiguration in the authorization management settings or in the external authorization system.
  External System Issues: If the authorization is being checked against an external system (like an LDAP or another identity provider), there may be connectivity issues or misconfigurations in that system.
  Role Assignment: The roles assigned to the user may not include the necessary permissions for the action being attempted.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction SU53 to analyze the last authorization check. This will show you which authorizations are missing.
  Review the user's roles and profiles in transaction SU01 or PFCG to ensure they have the necessary permissions.
  
  
  
  Review Configuration:
  
  Check the configuration settings for external authorization in the relevant transaction or configuration area.
  Ensure that the connection to any external systems is properly configured and operational.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes, consult with your SAP security team or administrator to review and adjust the user’s roles and authorizations.
  
  
  
  Check External System:
  
  If the authorization is dependent on an external system, verify that the external system is up and running and that there are no connectivity issues.
  
  
  
  Logs and Traces:
  
  Check the system logs (transaction SM21) and the developer traces (transaction ST22) for any additional error messages that might provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to authorization management and external authorization checks for more detailed guidance.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after following these steps, it may be necessary to escalate the issue to SAP support for further assistance.