How To Fix /PF1/MSG_EH_COMMON078 - Order &1/&2 could not be sent to authorization system

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH_COMMON -

• Message number: 078

• Message text: Order &1/&2 could not be sent to authorization system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_COMMON078 - Order &1/&2 could not be sent to authorization system ?

  The SAP error message /PF1/MSG_EH_COMMON078 indicates that an order (identified by the order number and type) could not be sent to the authorization system. This error typically arises in the context of SAP's Event Management or similar modules where integration with an authorization system is required.
  Possible Causes:
  
  Configuration Issues: The integration settings between the SAP system and the authorization system may not be correctly configured.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the authorization system.
  Authorization Issues: The user or system may not have the necessary permissions to send the order to the authorization system.
  System Errors: There could be temporary issues with the authorization system itself, such as downtime or maintenance.
  Data Issues: The order data may be incomplete or incorrect, preventing it from being processed by the authorization system.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the integration with the authorization system. Ensure that all necessary parameters are correctly set.
  Network Connectivity: Verify that there are no network issues. Check if you can ping the authorization system or access it through other means.
  User Permissions: Ensure that the user or system account attempting to send the order has the necessary permissions in both the SAP system and the authorization system.
  System Status: Check the status of the authorization system to ensure it is operational. If it is down, you may need to wait until it is back online.
  Data Validation: Validate the order data to ensure it meets the requirements of the authorization system. Look for any missing or incorrect fields.
  Logs and Traces: Review system logs and traces for more detailed error messages that can provide additional context on why the order could not be sent.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Use transaction codes like SLG1 (Application Log) to check logs for more details on the error.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and any relevant logs.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.