How To Fix /PF1/MSG_EH_COMMON079 - Time-out reached for Payment Order &1/&2 waiting authorization

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH_COMMON -

• Message number: 079

• Message text: Time-out reached for Payment Order &1/&2 waiting authorization

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_COMMON079 - Time-out reached for Payment Order &1/&2 waiting authorization ?

  The SAP error message /PF1/MSG_EH_COMMON079 indicates that a time-out has been reached for a payment order that is waiting for authorization. This typically occurs in the context of payment processing within SAP, particularly when dealing with payment orders that require approval before they can be executed.
  Cause:
  
  Authorization Delay: The payment order is pending approval from an authorized user, and the approval process is taking longer than expected.
  System Configuration: The timeout settings for payment order processing may be configured too low, causing the system to terminate the waiting process prematurely.
  User Availability: The user responsible for authorizing the payment may be unavailable or not responding in a timely manner.
  Workflow Issues: There may be issues with the workflow configuration that are preventing the payment order from being processed efficiently.
  System Performance: High system load or performance issues may delay the processing of payment orders.
  
  Solution:
  
  Check Authorization Status: Verify if the payment order is still pending authorization and if the responsible user has been notified. Ensure that the user has the necessary permissions to approve the payment.
  Increase Timeout Settings: If the timeout settings are too low, consider increasing them in the system configuration to allow more time for authorization.
  Review Workflow Configuration: Check the workflow settings related to payment orders to ensure they are correctly configured and functioning as intended.
  Monitor System Performance: Investigate any performance issues in the SAP system that may be affecting the processing of payment orders. This may involve checking system logs, performance metrics, and resource utilization.
  User Communication: If the responsible user is unavailable, communicate with them to expedite the authorization process or reassign the task to another authorized user.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes related to payment processing, such as F110 (Automatic Payment Transactions) or FBZP (Maintain Payment Program).
  SAP Notes: Look for relevant SAP Notes that may address known issues or provide guidance on configuring payment order processing and authorization workflows.
  Documentation: Review SAP documentation related to payment processing and authorization workflows for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.