How To Fix /PF1/MSG_EH_CH_BAPI963 - Payment order (key) does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH_CH_BAPI -

• Message number: 963

• Message text: Payment order (key) does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_CH_BAPI963 - Payment order (key) does not exist ?

  The SAP error message /PF1/MSG_EH_CH_BAPI963 Payment order (key) does not exist typically indicates that the system is unable to find a payment order associated with the key provided in the transaction. This can occur in various scenarios, such as when trying to process a payment order that has not been created, has been deleted, or is not yet available in the system.
  Causes:
  
  Non-existent Payment Order: The payment order you are trying to access does not exist in the system. This could be due to a typo in the key or the payment order not being created.
  Deleted Payment Order: The payment order may have been deleted or archived, making it unavailable for processing.
  Incorrect Key: The key used to reference the payment order may be incorrect or formatted improperly.
  Timing Issues: If the payment order was just created, there may be a delay in its availability in the system due to background processing.
  Authorization Issues: The user may not have the necessary permissions to view or access the payment order.
  
  Solutions:
  
  Verify Payment Order Key: Double-check the key you are using to ensure it is correct. Look for any typographical errors.
  Check Payment Order Status: Use transaction codes like F110 (Automatic Payment Transactions) or F111 (Manual Payment Transactions) to check if the payment order exists and its current status.
  Create Payment Order: If the payment order does not exist, you may need to create it using the appropriate transaction or BAPI.
  Review Deletion/Archiving: If the payment order was deleted or archived, check with your SAP administrator to see if it can be restored or if there are any logs indicating its deletion.
  Check Authorizations: Ensure that you have the necessary authorizations to access the payment order. If not, contact your SAP security administrator.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or information that might provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110, F111, and FBZP for payment processing.
  BAPIs: If you are using a BAPI to create or process payment orders, ensure that you are using the correct parameters and that the BAPI is functioning as expected.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review SAP documentation related to payment processing and BAPIs for additional guidance on handling payment orders.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.