How To Fix /PF1/MSG_EH322 - Original Internal Item Reference &1 Missing for payment item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH -

• Message number: 322

• Message text: Original Internal Item Reference &1 Missing for payment item &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH322 - Original Internal Item Reference &1 Missing for payment item &2 ?

  The SAP error message /PF1/MSG_EH322 Original Internal Item Reference &1 Missing for payment item &2 typically occurs in the context of payment processing, particularly when dealing with payment items that are expected to reference original items (like invoices or other financial documents) but do not have the necessary references.
  Cause:
  
  Missing Reference: The error indicates that the system is unable to find the original internal item reference for a specific payment item. This could happen if the payment item was created without a proper link to the original document.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the database or issues with the configuration of the payment processing.
  Incorrect Configuration: The payment processing configuration might not be set up correctly, leading to issues in how references are handled.
  Manual Entry Errors: If payment items are entered manually, there may be human errors in entering the correct references.
  
  Solution:
  
  Check Payment Item Configuration: Review the configuration settings for payment processing in SAP to ensure that they are set up correctly to handle references to original items.
  Verify Data Integrity: Check the database for the payment item and the original item to ensure that they exist and are correctly linked. You can use transaction codes like FB03 to view documents and FBL1N or FBL5N for vendor/customer line items.
  Recreate Payment Item: If the payment item is found to be missing the reference, consider recreating the payment item with the correct references.
  Consult Documentation: Review SAP documentation or notes related to payment processing and error handling for any specific guidance related to this error.
  Debugging: If you have access to technical resources, debugging the process that generates the payment item may reveal where the reference is being lost.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoice), F110 (Automatic Payment Transactions), and FBZ1 (Post with Clearing) to understand where the issue might be occurring.
  SAP Notes: Check for any SAP Notes that might address this specific error message or provide patches or updates that could resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.