How To Fix /PF1/MSG_EH323 - Original Payment Order Reference &1 Missing for Payment Item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH -

• Message number: 323

• Message text: Original Payment Order Reference &1 Missing for Payment Item &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH323 - Original Payment Order Reference &1 Missing for Payment Item &2 ?

  The SAP error message /PF1/MSG_EH323 Original Payment Order Reference &1 Missing for Payment Item &2 typically occurs in the context of payment processing, particularly when dealing with payment items that are expected to have a reference to an original payment order. This error indicates that the system is unable to find the original payment order reference for a specific payment item.
  Cause:
  
  Missing Data: The original payment order reference may not have been populated correctly in the system. This can happen due to data entry errors or issues during the payment processing workflow.
  Incorrect Configuration: There may be configuration issues in the payment processing settings that prevent the system from linking payment items to their original payment orders.
  Data Migration Issues: If data was migrated from another system or if there were changes in the data structure, references may have been lost or not properly established.
  System Bugs: Occasionally, bugs in the SAP system or specific patches may lead to unexpected behavior, including missing references.
  
  Solution:
  
  Check Payment Item Details: Review the payment item details in the system to ensure that the original payment order reference is correctly entered. You can do this by navigating to the relevant transaction (e.g., F110 for automatic payment transactions) and checking the payment item.
  Review Configuration: Ensure that the configuration settings for payment processing are correct. This includes checking the settings for payment methods, payment run parameters, and any related customizing settings.
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the payment items and their references. This can often be done using transaction codes like SE16 or SE11 to view the relevant database tables.
  Reprocess Payment Items: If the original payment order reference is missing due to a processing error, you may need to reprocess the payment items. This could involve reversing the payment and re-initiating the payment run.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be known issues or patches available that can resolve the problem.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant transaction logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions), FBL1N (Vendor Line Item Display), and FB03 (Display Document) to investigate payment items and their references.
  Documentation: Review SAP documentation related to payment processing and configuration to ensure that all necessary steps are followed.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to view and edit payment items and their references.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.