How To Fix /PF1/MSG_EH073 - &1 from user information is incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH -

• Message number: 073

• Message text: &1 from user information is incorrect

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH073 - &1 from user information is incorrect ?

  The SAP error message /PF1/MSG_EH073 typically indicates that there is an issue with user information, specifically that the user data is incorrect or incomplete. This error can arise in various contexts, such as during user authentication, data entry, or when accessing certain functionalities within the SAP system.
  Cause:
  
  Incorrect User Credentials: The user may have entered an incorrect username or password.
  Missing User Data: Required user information (like email, role assignments, etc.) may be missing or not properly configured in the user profile.
  User Lock: The user account may be locked due to multiple failed login attempts.
  Authorization Issues: The user may not have the necessary authorizations to perform the action they are attempting.
  Profile Inconsistencies: There may be inconsistencies in the user profile data, such as incorrect organizational assignments or missing data in the user master record.
  
  Solution:
  
  Verify Credentials: Ensure that the user is entering the correct username and password. If necessary, reset the password.
  Check User Profile: Review the user’s profile in transaction SU01 (User Maintenance) to ensure all required fields are filled out correctly.
  Unlock User Account: If the account is locked, an administrator can unlock it using transaction SU01.
  Review Authorizations: Check the user’s roles and authorizations to ensure they have the necessary permissions for the actions they are trying to perform.
  Correct Inconsistencies: If there are inconsistencies in the user data, correct them in the user master record.
  Consult Logs: Check the system logs (transaction SM21) for any additional error messages or information that might provide more context about the issue.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  PFCG: Role Maintenance
  SM21: System Log
  
  
  User Roles and Authorizations: Ensure that the user has the appropriate roles assigned to them for the tasks they are trying to perform.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.