How To Fix /PF1/MSG_EH072 - &1 from user information must be informed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH -

• Message number: 072

• Message text: &1 from user information must be informed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH072 - &1 from user information must be informed ?

  The SAP error message /PF1/MSG_EH072 typically indicates that there is an issue related to user information that needs to be addressed. This error can occur in various contexts, often related to user authorizations, missing data, or configuration issues.
  Cause:
  
  Missing User Information: The error may arise if certain required user information is not filled out in the user profile. This could include missing fields such as email addresses, roles, or other critical data.
  Authorization Issues: The user may not have the necessary authorizations to perform the action they are attempting, leading to this error message.
  Configuration Issues: There may be a configuration problem in the system that is preventing the proper retrieval or display of user information.
  
  Solution:
  
  
  Check User Profile: 
  
  Go to transaction SU01 (User Maintenance) and check the user profile for the user in question. Ensure that all required fields are filled out correctly.
  Pay special attention to fields that may be mandatory for the specific transaction or process being executed.
  
  
  
  Review Authorizations:
  
  Use transaction SU53 to check for authorization issues after the error occurs. This transaction will show you the last authorization check and can help identify what is missing.
  If necessary, work with your security team to ensure that the user has the appropriate roles and authorizations assigned.
  
  
  
  System Configuration:
  
  If the issue persists, check the system configuration related to user management. This may involve reviewing settings in transaction PFCG (Role Maintenance) or other relevant configuration areas.
  Consult with your SAP Basis or technical team to ensure that there are no underlying system issues.
  
  
  
  Consult Documentation: 
  
  Look for SAP Notes or documentation related to this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  
  Contact SAP Support: 
  
  If you are unable to resolve the issue with the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01, SU53, and PFCG for user management and authorization checks.
  SAP Notes: Search the SAP Support Portal for notes related to /PF1/MSG_EH072 for any specific patches or updates that may address the issue.
  User Documentation: Review user documentation or training materials that may provide insights into required user information for specific processes.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /PF1/MSG_EH072.