How To Fix /PF1/MSG_EH071 - Logon& from user information must be informed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH -

• Message number: 071

• Message text: Logon& from user information must be informed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH071 - Logon& from user information must be informed ?

  The SAP error message /PF1/MSG_EH071 Logon& from user information must be informed typically indicates that there is an issue with the user information required for logging into the SAP system. This error can arise due to various reasons, including missing or incorrect user data, configuration issues, or problems with the user master record.
  Causes:
  
  Missing User Information: The user master record may not have all the required fields filled out, such as email address, user type, or other mandatory fields.
  Incorrect User Configuration: The user may not be properly configured in the system, leading to issues during the logon process.
  Authorization Issues: The user may not have the necessary authorizations to access the system or specific transactions.
  System Configuration: There may be issues with the system configuration that prevent proper user authentication.
  
  Solutions:
  
  
  Check User Master Record:
  
  Go to transaction SU01 (User Maintenance) and enter the user ID.
  Verify that all required fields are filled out correctly, including the user type and any other mandatory fields.
  Ensure that the user has a valid email address and other relevant information.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to log in. You can use transaction SU53 to analyze authorization failures after a logon attempt.
  If necessary, adjust the user's roles and profiles to ensure they have the required access.
  
  
  
  System Configuration:
  
  Review the system settings related to user authentication. This may involve checking the profile parameters or any custom authentication mechanisms in place.
  Ensure that the system is correctly configured to handle user logon requests.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  
  
  SAP Documentation: Refer to the official SAP Help Portal for documentation on user management and authorization concepts.
  Community Forums: Check SAP Community forums for discussions related to similar issues, as other users may have encountered and resolved the same error.
  
  By following these steps, you should be able to identify and resolve the issue related to the /PF1/MSG_EH071 Logon& from user information must be informed error message.