How To Fix /PF1/MSG_EH061 - Error retrieving the log information for a failing item

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH -

• Message number: 061

• Message text: Error retrieving the log information for a failing item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH061 - Error retrieving the log information for a failing item ?

  The SAP error message /PF1/MSG_EH061 indicates that there is an issue with retrieving log information for a failing item in the context of the SAP Environment, Health, and Safety (EHS) module or related processes. This error can occur in various scenarios, such as during the processing of hazardous materials, compliance checks, or other EHS-related activities.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the database that prevent the system from retrieving the log information.
  Authorization Issues: The user may not have the necessary authorizations to access the log information for the item in question.
  Technical Issues: There could be technical problems with the SAP system, such as issues with the database connection or application server.
  Configuration Errors: Incorrect configuration settings in the EHS module or related components may lead to this error.
  Missing Logs: The log information for the item may not exist or may have been deleted.
  
  Solutions:
  
  Check Data Consistency: Verify the data related to the failing item. Ensure that all required fields are filled and that there are no inconsistencies.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the log information. This may involve checking user roles and permissions.
  Technical Troubleshooting: 
  
  Check the SAP system logs (transaction SM21) for any related errors or warnings.
  Review the application server logs for any issues that may be affecting the retrieval of log information.
  If necessary, restart the application server or database to resolve temporary issues.
  
  
  Configuration Review: Review the configuration settings in the EHS module to ensure they are set up correctly. This may involve consulting with a functional consultant or SAP Basis team.
  Log Availability: Check if the log information for the item exists. If it has been deleted or is missing, you may need to recreate the log or investigate why it is not available.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches, workarounds, or additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the EHS module to understand the expected behavior and configuration settings.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.