How To Fix /PF1/MSG_CUST407 - For payment item &1 default AM prenote type is being used

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_CUST -

• Message number: 407

• Message text: For payment item &1 default AM prenote type is being used

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CUST407 - For payment item &1 default AM prenote type is being used ?

  The SAP error message /PF1/MSG_CUST407 typically indicates that there is an issue with the payment item configuration, specifically related to the prenote type for a payment item. This error usually arises in the context of payment processing, particularly when dealing with electronic payments or bank transfers.
  Cause:
  The error message suggests that the system is defaulting to an "AM" (Automated Clearing House) prenote type for the payment item, which may not be appropriate for the specific payment scenario you are working with. This can occur due to:
  
  Configuration Issues: The payment method or bank configuration may not be set up correctly, leading to the default prenote type being applied.
  Missing Data: Required data for the payment item may be missing or incorrectly configured, causing the system to revert to a default setting.
  Incompatibility: The payment item may not be compatible with the selected prenote type, leading to the error.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Payment Method Configuration:
  
  Go to the configuration settings for the payment method in SAP (Transaction code: OBPM1 or similar).
  Ensure that the prenote type is correctly configured for the payment method you are using.
  
  
  
  Review Bank Master Data:
  
  Check the bank master data (Transaction code: FI12) to ensure that the bank account details are correctly set up, including the prenote type.
  Make sure that the bank account is compatible with the payment method being used.
  
  
  
  Validate Payment Item Data:
  
  Review the payment item details to ensure that all required fields are filled out correctly.
  Check for any inconsistencies or missing information that could lead to the default prenote type being applied.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the prenote types and their configurations.
  
  
  
  Testing:
  
  After making the necessary changes, test the payment processing again to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing, such as F110 (Automatic Payment Transactions) and FBZP (Payment Program Configuration).
  User Forums: Consider visiting SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.