How To Fix /PF1/MSG_CUST023 - Error when converting the amount to the local currency

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_CUST -

• Message number: 023

• Message text: Error when converting the amount to the local currency

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CUST023 - Error when converting the amount to the local currency ?

  The SAP error message /PF1/MSG_CUST023 typically indicates an issue related to currency conversion, specifically when the system is unable to convert an amount to the local currency. This can occur in various scenarios, such as during the posting of financial documents, invoice processing, or when running reports that involve currency conversion.
  Causes:
  
  Missing Exchange Rate: The most common cause is that there is no exchange rate defined for the currency pair in the system for the date of the transaction.
  Incorrect Currency Configuration: The currency settings in the company code or the master data may not be configured correctly.
  Date Issues: The exchange rate may not be valid for the date of the transaction. Exchange rates are often defined for specific periods.
  Currency Type: The currency type used in the transaction may not be set up correctly in the system.
  Custom Code Issues: If there are custom developments or enhancements in the system, they may interfere with the standard currency conversion logic.
  
  Solutions:
  
  
  Check Exchange Rates:
  
  Go to transaction code OB08 to check if the exchange rates for the relevant currency pair are maintained for the required date.
  If not, you can enter the missing exchange rate.
  
  
  
  Verify Currency Configuration:
  
  Ensure that the currency settings in the company code (transaction code OBY6) are correctly configured.
  Check the master data (e.g., vendor or customer master) to ensure that the currencies are set up correctly.
  
  
  
  Review Transaction Dates:
  
  Ensure that the transaction date falls within the range of valid exchange rates. If necessary, adjust the transaction date or update the exchange rates.
  
  
  
  Check Currency Type:
  
  Verify that the currency type used in the transaction is correctly defined and that the necessary exchange rates are available for that currency type.
  
  
  
  Debug Custom Code:
  
  If there are custom developments, review the code to ensure that it does not interfere with the standard currency conversion process.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  OB08: Maintain Exchange Rates
  OBY6: Configure Company Code Currency
  SE11: Data Dictionary to check table structures related to currency conversion.
  
  
  
  Documentation: Review SAP documentation related to currency management and exchange rate maintenance for further insights.
  
  
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.
  
  
  If the problem persists after checking the above points, it may be beneficial to involve your SAP support team or consult with an SAP expert for a more in-depth analysis.