How To Fix /PF1/MSG_CUST023 - Error when converting the amount to the local currency

/PF1/MSG_CUST023 - Overview

• Message type: E = Error

• Message class: /PF1/MSG_CUST -

• Message number: 023

• Message text: Error when converting the amount to the local currency

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CUST023 - Error when converting the amount to the local currency ?

  The SAP error message /PF1/MSG_CUST023 typically indicates an issue related to currency conversion, specifically when the system is unable to convert an amount to the local currency. This can occur in various scenarios, such as during the posting of financial documents, invoice processing, or when running reports that involve currency conversion.
  Causes:
  
  Missing Exchange Rate: The most common cause is that there is no exchange rate defined for the currency pair in the system for the date of the transaction.
  Incorrect Currency Configuration: The currency settings in the company code or the master data may not be configured correctly.
  Date Issues: The exchange rate may not be valid for the date of the transaction. Exchange rates are often defined for specific periods.
  Currency Type: The currency type used in the transaction may not be set up correctly in the system.
  Custom Code Issues: If there are custom developments or enhancements in the system, they may interfere