How To Fix /PF1/MSG_CUST022 - Amount cannot be a negative value


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_CUST -

  • Message number: 022

  • Message text: Amount cannot be a negative value

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_CUST022 - Amount cannot be a negative value ?

    The SAP error message /PF1/MSG_CUST022 Amount cannot be a negative value typically indicates that a transaction or entry you are trying to process involves an amount that is being interpreted as negative, which is not allowed in the context of that specific transaction or field.

    Cause:

    1. Negative Amount Entry: The most straightforward cause is that a user has inadvertently entered a negative value in a field that does not accept it.
    2. Configuration Issues: There may be configuration settings in the SAP system that do not allow negative values for certain transactions or accounts.
    3. Data Transfer Issues: If data is being imported or transferred from another system, it may contain negative values that are not valid in the SAP context.
    4. Business Logic: The business rules defined in the system may prohibit negative amounts for specific transactions, such as invoices, payments, or adjustments.

    Solution:

    1. Check Input Values: Review the input values for the transaction. Ensure that all amounts are positive where required.
    2. Review Configuration: If you believe the entry should be valid, check the configuration settings in the relevant module (e.g., Financial Accounting, Controlling) to see if negative values are allowed.
    3. Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction you are working with to understand the rules regarding amounts.
    4. Error Handling: If this error occurs during a batch process or data import, ensure that the data being processed does not contain negative values where they are not allowed.
    5. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide insights based on your specific configuration and business processes.

    Related Information:

    • Transaction Codes: Depending on the context of the error, you may be working with specific transaction codes (e.g., FB01 for document posting, F-02 for general ledger posting).
    • User Roles and Authorizations: Ensure that the user has the appropriate roles and authorizations to perform the transaction.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • Testing: If changes are made to configurations or data, conduct thorough testing to ensure that the issue is resolved and does not affect other processes.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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