How To Fix /PF1/MSG_CONV_XML362 - Too many occurrences of field 'Status Reason Information'

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_CONV_XML -

• Message number: 362

• Message text: Too many occurrences of field 'Status Reason Information'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CONV_XML362 - Too many occurrences of field 'Status Reason Information' ?

  The SAP error message /PF1/MSG_CONV_XML362 Too many occurrences of field 'Status Reason Information' typically indicates that there is an issue with the XML data being processed, specifically related to the field "Status Reason Information." This error suggests that the XML document contains more instances of this field than what is expected or allowed by the system.
  Cause:
  
  Data Structure Violation: The XML data being processed may have multiple occurrences of the "Status Reason Information" field, which exceeds the defined limits in the data structure or schema.
  Incorrect Mapping: There may be a mapping issue where the source data is incorrectly mapped to the target structure, leading to duplication of fields.
  Configuration Issues: The configuration settings in the SAP system may not align with the incoming XML data structure, causing the system to reject the data.
  
  Solution:
  
  Review XML Data: Check the XML data being sent to the SAP system. Ensure that the "Status Reason Information" field does not appear more times than allowed. If it does, modify the source data to comply with the expected structure.
  Adjust Mapping: If you are using middleware or an interface to map data, review the mapping configuration to ensure that it correctly reflects the expected structure and does not create duplicate fields.
  Check Configuration: Review the configuration settings in the SAP system related to the processing of the XML data. Ensure that the settings align with the expected data structure.
  Consult Documentation: Refer to the relevant SAP documentation or data model specifications to understand the expected structure and limits for the "Status Reason Information" field.
  Error Handling: Implement error handling in your data processing logic to catch such issues early and provide meaningful feedback for correction.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Data Model Documentation: Review the data model documentation for the specific module or process you are working with to understand the expected structure and constraints.
  Testing: After making changes, conduct thorough testing to ensure that the XML data is processed correctly without triggering the error.
  
  If the issue persists after following these steps, consider reaching out to SAP support or consulting with a technical expert who specializes in SAP data processing and XML handling.