How To Fix /PF1/MSG_CONV_XML360 - 'Payment Type Infomation/Service Level/Code' is present at both levels

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_CONV_XML -

• Message number: 360

• Message text: 'Payment Type Infomation/Service Level/Code' is present at both levels

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CONV_XML360 - 'Payment Type Infomation/Service Level/Code' is present at both levels ?

  The SAP error message /PF1/MSG_CONV_XML360 'Payment Type Information/Service Level/Code' is present at both levels typically occurs during the processing of XML data, particularly in the context of payment processing or integration scenarios. This error indicates that there is a conflict or duplication in the payment type information or service level codes being processed.
  Cause:
  
  
  Duplicate Entries: The error usually arises when the same payment type information or service level code is defined at both the header and item levels of the XML document. This can happen if the XML structure is not correctly defined or if there are redundant entries in the data being processed.
  
  
  Incorrect Mapping: If the mapping between the XML structure and the SAP data model is not correctly configured, it can lead to this error. For example, if the same payment type is specified in both the header and the line items, SAP may not know which one to prioritize.
  
  
  Data Integrity Issues: There may be issues with the data being sent to SAP, such as incorrect or inconsistent data formats, leading to conflicts in the processing logic.
  
  
  Solution:
  
  
  Review XML Structure: Check the XML document being processed to ensure that the payment type information and service level codes are not duplicated. Ensure that these elements are defined only once at the appropriate level (either header or item level).
  
  
  Adjust Mapping Configuration: If you are using middleware or an integration tool (like SAP PI/PO, CPI, etc.), review the mapping configuration to ensure that the payment type and service level codes are correctly mapped and do not overlap.
  
  
  Data Validation: Implement data validation checks before sending the XML to SAP. This can help catch any duplicates or inconsistencies in the data.
  
  
  Consult Documentation: Refer to the SAP documentation or the specific module documentation related to payment processing to understand the expected structure and requirements for the XML data.
  
  
  Testing: After making adjustments, conduct thorough testing with various scenarios to ensure that the error does not reoccur.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling XML processing issues.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing (e.g., F110 for automatic payment transactions) to understand how the system expects data to be structured.
  Integration Tools: If using integration tools, consult their documentation for best practices on XML handling and mapping configurations.
  
  By addressing the root cause of the duplication and ensuring proper data structure and mapping, you should be able to resolve the error and successfully process the XML data in SAP.