How To Fix /PF1/MSG_CONV_XML359 - 'Payment Type Infomation/Service Level/Code'is not present at both levels

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_CONV_XML -

• Message number: 359

• Message text: 'Payment Type Infomation/Service Level/Code'is not present at both levels

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CONV_XML359 - 'Payment Type Infomation/Service Level/Code'is not present at both levels ?

  The SAP error message /PF1/MSG_CONV_XML359 indicates that there is an issue with the payment type information or service level code in the XML data being processed. This error typically arises during the conversion of payment data, especially when dealing with electronic payments or integration with external systems.
  Cause:
  
  Missing Data: The error suggests that the payment type information or service level code is not present at both the required levels in the XML structure. This could mean that the data is either missing entirely or not correctly formatted.
  Incorrect Mapping: If the XML data is being mapped to SAP fields, there may be a mismatch in the expected structure or field names.
  Configuration Issues: There may be configuration settings in SAP that are not aligned with the incoming XML data structure.
  Version Mismatch: If there are updates or changes in the XML schema or SAP version, it could lead to discrepancies in expected data.
  
  Solution:
  
  Check XML Structure: Review the XML data being processed to ensure that the payment type information and service level code are present and correctly formatted. Ensure that they are included at the required levels.
  Mapping Configuration: Verify the mapping configuration in SAP to ensure that the fields in the XML are correctly mapped to the corresponding SAP fields.
  SAP Configuration: Check the configuration settings in SAP related to payment processing. Ensure that all necessary settings for payment types and service levels are correctly defined.
  Update XML Schema: If there have been changes to the XML schema, ensure that the SAP system is updated to accommodate these changes.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  Testing: After making changes, conduct tests with sample XML data to ensure that the issue is resolved.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Use transaction codes like WE60 to view the IDoc documentation or WE02 to analyze the IDocs for errors.
  Debugging: If you have access, consider debugging the process to identify where the data is being lost or misconfigured.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.