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How To Fix /PF1/MSG_CONV562 - Instruction code in field '23E:' is not known


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_CONV -

  • Message number: 562

  • Message text: Instruction code in field '23E:' is not known

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_CONV562 - Instruction code in field '23E:' is not known ?

    The SAP error message /PF1/MSG_CONV562 with the description "Instruction code in field '23E:' is not known" typically occurs in the context of data conversion or processing, particularly when dealing with IDocs or EDI (Electronic Data Interchange) transactions. This error indicates that the system encountered an instruction code in a specific field that it does not recognize or cannot process.

    Cause:

    1. Unknown Instruction Code: The instruction code specified in the field '23E:' is not defined in the system. This could be due to a missing configuration or an incorrect mapping in the IDoc or EDI setup.
    2. Data Format Issues: The data being processed may not conform to the expected format, leading to the system being unable to interpret the instruction code.
    3. Version Mismatch: If there is a mismatch between the version of the IDoc or EDI standard being used and what the SAP system expects, it can lead to unrecognized instruction codes.
    4. Custom Development: If there are custom developments or enhancements in the IDoc processing logic, they may not be correctly implemented or may reference non-existent instruction codes.

    Solution:

    1. Check Configuration: Review the configuration settings for the IDoc or EDI processing. Ensure that all necessary instruction codes are defined and correctly mapped.
    2. Validate Data: Inspect the data being sent to the SAP system. Ensure that it adheres to the expected format and that all required fields are populated correctly.
    3. Update IDoc Types: If you are using custom IDoc types, ensure that they are correctly defined in the system. You may need to update or create new IDoc types that include the necessary instruction codes.
    4. Consult Documentation: Refer to the SAP documentation for the specific IDoc or EDI standard you are working with. This can provide insights into the expected instruction codes and their meanings.
    5. Debugging: If you have access to the development environment, consider debugging the IDoc processing to identify where the error occurs and what specific instruction code is causing the issue.
    6. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may have additional insights or patches available.

    Related Information:

    • IDoc Documentation: Review the SAP IDoc documentation for the specific type of IDoc you are working with to understand the expected fields and values.
    • Transaction Codes: Use transaction codes like WE02 (IDoc display) or WE19 (IDoc test) to analyze the IDocs and their statuses.
    • SAP Notes: Search for relevant SAP Notes that may address this specific error or provide guidance on similar issues.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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