How To Fix /PF1/MSG_ASYC_POLLER025 - Check Error Log in AM system for more information


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_ASYC_POLLER -

  • Message number: 025

  • Message text: Check Error Log in AM system for more information

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_ASYC_POLLER025 - Check Error Log in AM system for more information ?

    The SAP error message /PF1/MSG_ASYC_POLLER025 Check Error Log in AM system for more information typically indicates an issue related to asynchronous processing in the SAP system, particularly in the context of Application Management (AM) or similar modules. This error suggests that there is a problem with the asynchronous polling mechanism, which is responsible for handling background jobs or processes that run outside of the main user interface.

    Possible Causes:

    1. Background Job Failures: The error may arise if a background job that is supposed to run asynchronously has failed or encountered an issue.
    2. Configuration Issues: There may be misconfigurations in the asynchronous processing settings or in the Application Management system.
    3. System Performance: High system load or performance issues can lead to timeouts or failures in processing asynchronous requests.
    4. Data Issues: Corrupted or invalid data being processed can also lead to errors in asynchronous jobs.
    5. Network Issues: If the system relies on external services or databases, network issues can cause failures in asynchronous processing.

    Solutions:

    1. Check the Error Log: The first step is to check the error log in the Application Management system as suggested by the error message. This log will provide more detailed information about what went wrong.
    2. Review Background Jobs: Use transaction codes like SM37 to review the status of background jobs. Look for any jobs that have failed and analyze their logs for specific error messages.
    3. Configuration Review: Verify the configuration settings related to asynchronous processing. Ensure that all necessary parameters are correctly set.
    4. System Performance Monitoring: Monitor system performance to identify any bottlenecks. You may need to optimize the system or increase resources if performance is an issue.
    5. Data Validation: Check the data being processed for any inconsistencies or corruption. Ensure that all data meets the expected formats and constraints.
    6. Network Diagnostics: If applicable, check the network connectivity and performance to ensure that there are no issues affecting communication with external systems.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SLG1 (Application Log), and SM37 (Job Monitoring) to help diagnose the issue.
    • Documentation: Review SAP documentation related to asynchronous processing and Application Management for best practices and troubleshooting steps.

    If the issue persists after following these steps, it may be necessary to engage SAP support or consult with a technical expert who specializes in SAP systems.

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