How To Fix /PF1/MSG_ASYC_POLLER023 - Error during status update at item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_ASYC_POLLER -

• Message number: 023

• Message text: Error during status update at item &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_ASYC_POLLER023 - Error during status update at item &1 ?

  The SAP error message /PF1/MSG_ASYC_POLLER023 Error during status update at item &1 typically indicates an issue with the asynchronous processing of a status update for a specific item in the system. This error can occur in various contexts, such as during the processing of purchase orders, sales orders, or other transactional updates.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data related to the item, such as missing or incorrect information.
  Locking Issues: The item may be locked by another process, preventing the status update from being completed.
  Configuration Issues: There may be configuration problems in the system that affect how status updates are processed.
  System Performance: High system load or performance issues can lead to timeouts or failures in processing asynchronous tasks.
  Authorization Issues: The user or process attempting to perform the status update may not have the necessary authorizations.
  
  Solutions:
  
  Check Data Consistency: Verify that all required data for the item is present and correct. Look for any missing fields or incorrect values.
  Review Lock Entries: Use transaction codes like SM12 to check for any locks on the item. If another process is holding a lock, you may need to wait for it to complete or resolve the lock.
  Analyze Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  Monitor System Performance: Use transaction ST22 to check for dumps or SM21 for system logs to identify any performance-related issues.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to perform the status update. You can use transaction SU53 to analyze authorization failures.
  Retry the Operation: Sometimes, simply retrying the operation after a short period can resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (to check job logs), SLG1 (to view application logs), and ST22 (to analyze dumps).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation and resolution.