How To Fix /PF1/MSG_ASYC_POLLER021 - Postprocessing in account management system

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_ASYC_POLLER -

• Message number: 021

• Message text: Postprocessing in account management system

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_ASYC_POLLER021 - Postprocessing in account management system ?

  The SAP error message /PF1/MSG_ASYC_POLLER021 typically relates to issues in the asynchronous processing of messages in the account management system. This error can occur in various contexts, often indicating that there is a problem with the postprocessing of transactions or messages that are queued for processing.
  Cause:
  
  Asynchronous Processing Issues: The error may arise due to problems in the asynchronous processing framework, such as message queue failures or timeouts.
  Configuration Errors: Incorrect configuration settings in the account management system or related components can lead to this error.
  System Performance: High system load or performance issues can cause delays in processing, leading to timeouts and subsequent errors.
  Data Integrity Issues: If there are inconsistencies or issues with the data being processed, it can lead to failures in postprocessing.
  
  Solution:
  
  Check System Logs: Review the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  Monitor Message Queue: Use transaction SMQ1 (for outbound queues) and SMQ2 (for inbound queues) to monitor the status of message queues. Check for any stuck or failed messages.
  Reprocess Messages: If there are failed messages, you may need to reprocess them. This can often be done through the same queue monitoring transactions.
  Configuration Review: Verify the configuration settings related to the account management system and asynchronous processing. Ensure that all necessary parameters are correctly set.
  Performance Tuning: If the system is under heavy load, consider performance tuning measures, such as increasing resources or optimizing processes.
  Data Validation: Ensure that the data being processed is valid and consistent. Check for any data integrity issues that may need to be resolved.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on troubleshooting.
  Documentation: Review the official SAP documentation for the account management system and asynchronous processing to understand the expected behavior and configuration settings.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed logs and error messages for further analysis.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the /PF1/MSG_ASYC_POLLER021 error in your SAP system.