How To Fix /PF1/MSG_ASYC_POLLER020 - Payment order &1 status is changed by async. reply poller

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_ASYC_POLLER -

• Message number: 020

• Message text: Payment order &1 status is changed by async. reply poller

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_ASYC_POLLER020 - Payment order &1 status is changed by async. reply poller ?

  The SAP error message /PF1/MSG_ASYC_POLLER020 indicates that the status of a payment order has been changed by the asynchronous reply poller. This typically occurs in the context of payment processing within SAP systems, particularly when dealing with payment orders that are processed asynchronously.
  Cause:
  
  Asynchronous Processing: The error message is generated when the status of a payment order is updated by an asynchronous process. This can happen if the payment order is being processed in the background, and the status is changed based on the response received from an external system or service.
  Communication Issues: There may be issues with the communication between SAP and the external payment service, leading to unexpected status changes.
  Configuration Issues: Incorrect configuration of the payment processing settings or the asynchronous processing settings in SAP can lead to this error.
  
  Solution:
  
  Check Payment Order Status: Review the status of the payment order in question. You can do this by navigating to the relevant transaction in SAP (e.g., F110 for payment processing) and checking the logs for any updates or changes.
  Monitor Asynchronous Processing: Use transaction codes like SLG1 (Application Log) to monitor the logs for any errors or warnings related to the asynchronous processing of payment orders.
  Review Configuration: Ensure that the configuration for payment processing and asynchronous communication is set up correctly. This includes checking the settings for payment methods, payment run configurations, and any relevant integration settings.
  Check for Updates: If the issue persists, check for any SAP Notes or updates related to the payment processing module that may address known issues or bugs.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on handling asynchronous payment processing and related error messages.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant logs or information.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions), SLG1 (Application Log), and others that may help in troubleshooting.
  SAP Notes: Regularly check the SAP Support Portal for any notes related to payment processing and asynchronous processing issues.
  Integration with External Systems: If your SAP system is integrated with external payment systems, ensure that the integration is functioning correctly and that there are no connectivity issues.
  
  By following these steps, you should be able to diagnose and address the issue related to the /PF1/MSG_ASYC_POLLER020 error message in SAP.