How To Fix /PF1/FH_CONV_XML_IMP028 - Cannot find original order with ext. reference &1

/PF1/FH_CONV_XML_IMP028 - Overview

• Message type: E = Error

• Message class: /PF1/FH_CONV_XML_IMP -

• Message number: 028

• Message text: Cannot find original order with ext. reference &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/FH_CONV_XML_IMP028 - Cannot find original order with ext. reference &1 ?

  The SAP error message /PF1/FH_CONV_XML_IMP028 Cannot find original order with ext. reference &1 typically occurs during the processing of XML data imports, particularly when the system is unable to locate an original order based on the external reference provided in the XML file.
  
  Cause:
  
  Missing Order: The external reference provided in the XML does not correspond to any existing order in the SAP system.
  Incorrect External Reference: The external reference might be incorrectly formatted or contain typographical errors.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between systems if the order was recently created or modified.
  
  Configuration Issues: The system may not be properly configured to recognize the external reference format being used.
  
  
  Solution:
  
  Verify External Reference: Check the external reference in the XML file to ensure it is correct and matches an existing order in the SAP system.
  Check Order Existence: Use transaction codes like VA03 (Display Sales Order) or ME23N (Display