How To Fix PDFVIEWER006 - Could not find an Adobe application to display the PDF document


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PDFVIEWER - PDF Viewer

  • Message number: 006

  • Message text: Could not find an Adobe application to display the PDF document

  • Show details Hide details
  • What causes this issue?

    The R/3 System's PDF integration is based on interfaces to the
    appropriate Adobe products (Acrobat Reader or Adobe Acrobat, full
    product). Neither of these programs could be found on your computer.
    The R/3 application will now try to display the document in the HTML
    Viewer.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Install either the - free - Adobe Acrobat Reader or Adobe Acrobat, full
    product.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PDFVIEWER006 - Could not find an Adobe application to display the PDF document ?
    The SAP error message PDFVIEWER006 indicates that the SAP system is unable to find an Adobe application to display a PDF document. This issue typically arises when the system is configured to use Adobe Reader for PDF viewing, but the application is either not installed, not properly configured, or not accessible from the SAP environment.
    Causes:
    
    Adobe Reader Not Installed: The most common cause is that Adobe Reader is not installed on the client machine where the SAP GUI is running.
    Incorrect Path Configuration: The path to the Adobe Reader executable may not be correctly configured in the SAP settings.
    Compatibility Issues: There may be compatibility issues between the version of SAP and the version of Adobe Reader installed.
    User Permissions: The user may not have the necessary permissions to access the Adobe Reader application.
    SAP GUI Settings: The settings in the SAP GUI may not be configured to use Adobe Reader for PDF viewing.
    
    Solutions:
    
    Install Adobe

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