How To Fix PDFVIEWER007 - Generating the HTML Viewer as an alternative failed

PDFVIEWER007 - Overview

• Message type: E = Error

• Message class: PDFVIEWER - PDF Viewer

• Message number: 007

• Message text: Generating the HTML Viewer as an alternative failed

What causes this issue?

The R/3 System could not address the Adobe interfaces provided for R/3
integration. As an alternative, the system then tried to display the
PDF document in the HTML Viewer. This attempt also failed. The system
could not display the HTML Control.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

PDFVIEWER007 - Details

• The SAP error message PDFVIEWER007 indicates that there was a failure in generating the HTML viewer as an alternative to the PDF viewer. This error typically occurs when there are issues related to the rendering of PDF documents in the SAP system.
  Causes:
  
  Missing or Incorrect Configuration: The HTML viewer may not be properly configured in the SAP system.
  Browser Compatibility: The browser being used may not support the HTML viewer or may have settings that prevent it from functioning correctly.
  Network Issues: There may be network-related issues that prevent the HTML viewer from accessing necessary resources.
  SAP Notes: There may be known issues or bugs that have been addressed in SAP Notes that are not yet applied to your system.
  Authorization Issues: The user may not have the necessary authorizations to access the HTML viewer.
  System Performance: High load on the SAP system or insufficient resources may lead to failures in generating the viewer.
  
  Solutions:
  
  Check Configuration: Ensure