How To Fix PDFVIEWER005 - The PDF format is assigned to an unknown Adobe application

PDFVIEWER005 - Overview

• Message type: E = Error

• Message class: PDFVIEWER - PDF Viewer

• Message number: 005

• Message text: The PDF format is assigned to an unknown Adobe application

What causes this issue?

The program defined for displaying PDF documents on your computer is an
Adobe product not supported by PDF integration. The interface supports
both Adobe Acrobat Reader' and Adobe Acrobat.
The R/3 application will now try to display the document using the HTML
Viewer.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Install either Adobe Acrobat Reader - which is free - or Adobe Acrobat
, full product, on your computer.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PDFVIEWER005 - The PDF format is assigned to an unknown Adobe application ?

  The SAP error message PDFVIEWER005 indicates that the PDF format is assigned to an unknown Adobe application. This typically occurs when the SAP system is trying to open a PDF document, but it cannot find the appropriate application to handle the PDF files.
  
  Cause:
  
  Missing or Incorrect PDF Viewer Configuration: The SAP system may not be configured to use the correct PDF viewer application, or the viewer may not be installed on the system.
  Registry Issues: On Windows systems, the registry settings for the default PDF viewer may be incorrect or missing.
  File Association Issues: The operating system may not have the correct file associations set for PDF files, leading to the inability to open them with the intended application.
  Adobe Application Not Installed: The specific Adobe application that SAP is trying to use may not be installed on the machine.
  
  
  Solution:
  
  
  Check PDF Viewer Configuration in SAP:
  
  Go to the SAP GUI and navigate to the settings