How To Fix PBAS_SERVICE068 - Enter either a personnel number or a person number

SAP Error Message - Details

• Message type: E = Error

• Message class: PBAS_SERVICE - HR Master Data: Service Functions

• Message number: 068

• Message text: Enter either a personnel number or a person number

What causes this issue?

You entered personnel numbers and person numbers for the selection.

System Response

The input is rejected.

How to fix this error?

Enter either only personnel numbers or only person numbers.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PBAS_SERVICE068 - Enter either a personnel number or a person number ?

  The SAP error message PBAS_SERVICE068 indicates that the system requires either a personnel number or a person number to proceed with the operation you are attempting. This error typically occurs in the context of HR-related transactions or services where identification of an employee or individual is necessary.
  Cause:
  
  Missing Input: The most common cause of this error is that neither a personnel number nor a person number has been entered in the relevant fields.
  Incorrect Field Usage: Sometimes, users may mistakenly enter data in the wrong field or may not be aware of which number is required for the specific transaction.
  System Configuration: In some cases, the system configuration may require specific settings that are not properly set up, leading to this error.
  
  Solution:
  
  
  Enter Required Information: Ensure that you enter either a valid personnel number (which is typically used for employees) or a person number (which may be used for non-employees or applicants). 
  
  Personnel Number: This is a unique identifier assigned to each employee in the SAP system.
  Person Number: This may refer to a unique identifier for individuals who are not necessarily employees (e.g., applicants, contractors).
  
  
  
  Check Input Fields: Verify that you are entering the number in the correct field. Sometimes, the interface may have multiple fields, and it’s important to use the right one.
  
  
  Consult Documentation: If you are unsure about the numbers or how to find them, refer to your organization's SAP documentation or user manuals for guidance on how to locate personnel or person numbers.
  
  
  Contact Support: If you continue to experience issues after entering the required information, it may be beneficial to contact your SAP support team or system administrator. They can check for any underlying configuration issues or provide further assistance.
  
  
  Related Information:
  
  SAP HR Module: This error is often encountered in the Human Resources (HR) module of SAP, which manages employee data and related processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like PA20 for displaying employee data) that may help you navigate the system more effectively.
  User Roles and Permissions: Ensure that you have the necessary permissions to access the data you are trying to retrieve or manipulate.
  
  By following these steps, you should be able to resolve the PBAS_SERVICE068 error and proceed with your SAP transaction.