How To Fix PBAS_SERVICE070 - Record &1 could not be updated (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: PBAS_SERVICE - HR Master Data: Service Functions

• Message number: 070

• Message text: Record &1 could not be updated (see long text)

What causes this issue?

The following infotype record was not updated:
<ZH>Personnel Number:</> &V2&
<ZH>Infotype:</> &V3&
<ZH>Payroll Area:</> &V4&
<ZH>Record Key:</> &V1&

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The error message is caused by one of the following:
The payroll area &V4& does not exist (T549A)
The control record for the payroll area &V4& does not exist (T569V)
The current payroll period for the payroll area &V4& does not exist
(T549Q)
The control record (T569V) has the status '0' ("Created new") or the
status '9' ("Deleted")
The start date of the corresponding infotype record is in a payroll
period for which it is possible to run payroll again. This means that
the control record is open and payroll results (HRPY_RGDIR) already
exist for the current period for the personnel number &V2&.

System Response

The infotype record was not updated.

How to fix this error?

Perform the IBAN conversion again at a later point in time once the
payroll area is closed (status '3').

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PBAS_SERVICE070 - Record &1 could not be updated (see long text) ?

  The SAP error message PBAS_SERVICE070 indicates that a specific record (denoted by &1) could not be updated in the system. This error typically arises in the context of the SAP Benefits Administration (PBAS) module, which is part of the Human Capital Management (HCM) suite.
  Possible Causes:
  
  Data Locking: The record may be locked by another user or process, preventing updates.
  Authorization Issues: The user may not have the necessary permissions to update the record.
  Data Integrity Issues: There may be inconsistencies or errors in the data that prevent the update.
  Technical Issues: There could be a problem with the underlying database or application logic.
  Configuration Issues: Incorrect configuration settings in the benefits administration module may lead to this error.
  
  Solutions:
  
  Check for Locks: Use transaction codes like SM12 to check if the record is locked by another user. If it is, you may need to wait for the lock to be released or contact the user who has locked it.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the update. This can be checked using transaction SU53 or by consulting with your security team.
  Data Validation: Review the data associated with the record for any inconsistencies or errors. Ensure that all required fields are filled out correctly.
  Technical Support: If the issue persists, it may be necessary to involve your technical support team to investigate any underlying technical issues or bugs in the system.
  Configuration Review: Check the configuration settings in the Benefits Administration module to ensure they are set up correctly.
  
  Related Information:
  
  Long Text: The long text associated with the error message may provide additional context or specific details about why the update failed. You can view this by clicking on the message or using transaction SE91 to look up the message class and number.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PBAS (Benefits Administration), and SM21 (System Log) for troubleshooting.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with SAP support or your internal SAP team for further assistance.