How To Fix PBAS_SERVICE065 - Infotype &1 not available

SAP Error Message - Details

• Message type: E = Error

• Message class: PBAS_SERVICE - HR Master Data: Service Functions

• Message number: 065

• Message text: Infotype &1 not available

What causes this issue?

You attempted to access infotype &1. According to the system settings,
however, it is not permitted to use this infotype.

System Response

The system rejects each access attempt.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PBAS_SERVICE065 - Infotype &1 not available ?

  The SAP error message PBAS_SERVICE065 indicates that the specified infotype (denoted by &1) is not available in the system. This error typically occurs in the context of personnel administration or related HR processes when the system is unable to find the required infotype for a specific employee or action.
  Causes:
  
  Infotype Not Defined: The infotype you are trying to access may not be defined in the system. This could be due to configuration issues or missing infotype entries.
  Incorrect Infotype Number: The infotype number provided may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary authorizations to access the specified infotype.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing records for the employee in question.
  Client-Specific Configuration: The infotype may not be available in the specific client you are working in, even if it exists in other clients.
  
  Solutions:
  
  
  Check Infotype Configuration:
  
  Go to the transaction code SPRO and navigate to the relevant configuration settings for Personnel Administration.
  Ensure that the infotype is defined and configured correctly.
  
  
  
  Verify Infotype Number:
  
  Double-check the infotype number you are trying to access. Make sure it is correct and corresponds to a valid infotype in the system.
  
  
  
  Check Authorizations:
  
  Use transaction code SU53 to check for authorization issues. If you lack the necessary permissions, contact your system administrator to grant access.
  
  
  
  Review Employee Data:
  
  Use transaction code PA20 (Display HR Master Data) to check if the infotype exists for the specific employee. If it does not, you may need to create or maintain the infotype data.
  
  
  
  Consult with Basis Team:
  
  If the issue persists, consult with your SAP Basis team to check for any system issues or inconsistencies that may be affecting the availability of infotypes.
  
  
  
  Check Client Settings:
  
  Ensure that the infotype is available in the current client. You may need to check if it is client-specific and if it needs to be transported from another client.
  
  
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP HR that store specific types of information about employees, such as personal data, organizational assignments, and payroll data.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and SPRO (SAP Reference IMG) for configuration.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, consider reaching out to SAP support for further assistance.