How To Fix PBAS_SERVICE031 - Subtype field and subtype contain different values

SAP Error Message - Details

• Message type: E = Error

• Message class: PBAS_SERVICE - HR Master Data: Service Functions

• Message number: 031

• Message text: Subtype field and subtype contain different values

What causes this issue?

In the current data record, the SUBTY and &V1& fields contain different
values: &V2& and &V3&. These fields, however, must always contain the
same value.

System Response

The system issues an error message.

How to fix this error?

If you can influence the content of the fields, change one or both
values so that they match. However, the error is more likely to be
caused by a program error.

Procedure for System Administrators

Find out whether the application causing the error is an SAP standard
application. If it is, please contact SAP Support.
Note that the program alerting you to the error usually recognizes the
error but is not the cause of it. The error was probably caused by
another program.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PBAS_SERVICE031 - Subtype field and subtype contain different values ?

  The SAP error message PBAS_SERVICE031 with the description "Subtype field and subtype contain different values" typically occurs in the context of the SAP Business Partner (BP) or similar data management processes. This error indicates a mismatch between the subtype field and the actual subtype value being processed.
  Cause:
  The error is usually caused by one of the following issues:
  
  Data Inconsistency: The subtype field in the data structure does not match the expected subtype value. This can happen if the subtype is incorrectly set or if there are inconsistencies in the data being processed.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the expected values for the subtype.
  Custom Development: If there are custom programs or enhancements that manipulate the subtype field, they may not be handling the values correctly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Verify the values in the subtype field and ensure they match the expected values for the specific business partner or entity you are working with.
  Use transaction codes like BP (Business Partner) to check the details of the business partner and ensure that the subtype is correctly assigned.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to business partner subtypes in the SAP system. Ensure that the subtypes are correctly defined and that there are no discrepancies.
  You can access the configuration settings through transaction codes like SPRO and navigate to the relevant sections for business partner settings.
  
  
  
  Debug Custom Code:
  
  If there are custom developments involved, review the code to ensure that it correctly handles the subtype values. Look for any logic that might be incorrectly setting or interpreting the subtype field.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message. There may be specific notes or patches available that address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, SPRO, and others that may help in managing business partner data.
  SAP Notes: Search for SAP Notes related to the error message PBAS_SERVICE031 in the SAP Support Portal for any known issues or fixes.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that no new issues have been introduced.
  
  By following these steps, you should be able to identify and resolve the cause of the PBAS_SERVICE031 error in your SAP system.