How To Fix PBAS_SERVICE014 - Person was processed by user &1 in the mean time

SAP Error Message - Details

• Message type: E = Error

• Message class: PBAS_SERVICE - HR Master Data: Service Functions

• Message number: 014

• Message text: Person was processed by user &1 in the mean time

What causes this issue?

User &V1& has processed data since you accessed the application. The
data that you want to process may therefore be out of date.

System Response

The system will not allow you to process the person.

How to fix this error?

Access the application for the person again.

Procedure for System Administrators

The user &V1& had an exclusive lock for the lock object &V2& in the
meantime.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PBAS_SERVICE014 - Person was processed by user &1 in the mean time ?

  The SAP error message PBAS_SERVICE014 indicates that a person (typically an employee or a personnel record) was processed by another user while you were attempting to make changes or access that record. This is a common issue in systems where multiple users may be working on the same data simultaneously.
  Cause:
  The error occurs due to concurrent access to the same personnel record. When one user is editing or processing a record, the system locks that record to prevent data inconsistencies. If another user tries to access or modify the same record during this time, they will receive this error message.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Wait and Retry: If the record is being processed by another user, wait for a few moments and then try to access or modify the record again.
  
  
  Check Lock Entries: You can check the lock entries in the system to see which user is currently processing the record. This can be done using transaction code SM12. Look for the relevant lock entry and identify the user who is holding the lock.
  
  
  Communicate with the User: If you identify the user who is processing the record, you may want to communicate with them to understand when they will finish their work.
  
  
  Use Transaction Codes: If you are frequently encountering this issue, consider using transaction codes like PA30 (Maintain HR Master Data) or PA40 (Personnel Actions) to check the status of the personnel record.
  
  
  System Configuration: If this issue occurs frequently and disrupts business processes, it may be worth discussing with your SAP Basis or technical team to see if there are any configuration changes that can be made to reduce the likelihood of concurrent access issues.
  
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks and transactions can help in managing concurrent access. SAP uses a locking mechanism to ensure data integrity.
  User Training: Ensure that users are trained on how to properly access and modify personnel records to minimize conflicts.
  Performance Monitoring: Regularly monitor system performance and user activity to identify patterns that may lead to frequent locking issues.
  
  If the problem persists or if you need further assistance, consider reaching out to your SAP support team or consulting the SAP community for additional insights.