How To Fix PB338 - Infotype &: & & does not exist in an active version

SAP Error Message - Details

• Message type: E = Error

• Message class: PB - PD: Message IDs Org. Management

• Message number: 338

• Message text: Infotype &: & & does not exist in an active version

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PB338 - Infotype &: & & does not exist in an active version ?

  The SAP error message PB338 indicates that a specific infotype does not exist in an active version. This typically occurs in the context of Human Capital Management (HCM) when trying to access or modify employee data related to infotypes.
  Cause:
  
  Inactive Infotype: The infotype you are trying to access is not active in the system. This can happen if the infotype has been deactivated or if it has not been properly configured.
  Incorrect Configuration: The infotype may not be configured correctly in the system, or the version you are trying to access is not available.
  Missing Authorization: Sometimes, the user may not have the necessary authorizations to access certain infotypes, leading to this error.
  Data Consistency Issues: There may be inconsistencies in the data or configuration that prevent the infotype from being recognized as active.
  
  Solution:
  
  
  Check Infotype Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object) and navigate to the relevant configuration for the infotype.
  Ensure that the infotype is active and properly configured in the system.
  
  
  
  Activate the Infotype:
  
  If the infotype is inactive, you may need to activate it. This can usually be done in the same configuration area where you checked its status.
  
  
  
  Check for Versioning:
  
  Ensure that you are trying to access the correct version of the infotype. Sometimes, multiple versions exist, and you may need to specify the correct one.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the infotype. This can be checked in the user roles and profiles.
  
  
  
  Data Consistency Check:
  
  Run consistency checks to ensure that there are no data issues that might be causing the infotype to be unrecognized.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details about the infotype in question and any known issues or solutions.
  
  
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP HCM that store specific types of employee-related information (e.g., personal data, payroll data, etc.).
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA20 (Display HR Master Data) to troubleshoot and access infotypes.
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific infotype or error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or HCM support team for further assistance.