How To Fix OT_EXT362 - A function module returns code &1 (see long text for more details)

SAP Error Message - Details

• Message type: E = Error

• Message class: OT_EXT - SAP Online Correction Support (SOCS) EXTERNAL (example: AAK)

• Message number: 362

• Message text: A function module returns code &1 (see long text for more details)

What causes this issue?

Function module 'EPS_ADD_PARCEL' was called, in order to save the PAT
file of package &V3& to be registered via the Electronic Parcel Service
(EPS). The execution of the function module is terminated with return
code &V1&.
Package Directory:,,&V2&
Parcel File:,,&V3&

System Response

Error Analysis:
01,, = ,,get_parcel_number_failed:
02,, = ,,parcel_already_exists
03,, = ,,build_parcel_name_failed
04,, = ,,get_outbox_path_failed
05,, = ,,file_transfer_failed
06,, = ,,insert_parcel_list_failed
99,, = ,,OTHERS

How to fix this error?

If you cannot resolve the cause of the error, create a customer incident
under component XX-PROJ-AAK.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OT_EXT362 - A function module returns code &1 (see long text for more details) ?

  The SAP error message OT_EXT362 indicates that a function module has returned an error code, which can be due to various reasons depending on the specific function module being called. The error message typically suggests that there is an issue with the execution of the function module, and the return code provides insight into what went wrong.
  Possible Causes:
  
  Incorrect Input Parameters: The parameters being passed to the function module may be incorrect or not in the expected format.
  Authorization Issues: The user executing the function may not have the necessary authorizations to perform the action.
  Data Issues: There may be issues with the data being processed, such as missing or invalid entries.
  Configuration Issues: The system configuration may not be set up correctly for the function module to execute successfully.
  System Errors: There could be underlying system issues, such as database connectivity problems or system resource limitations.
  
  Solutions:
  
  Check Input Parameters: Review the parameters being passed to the function module to ensure they are correct and valid.
  Review Authorization: Ensure that the user has the necessary authorizations to execute the function module.
  Data Validation: Check the data being processed for any inconsistencies or missing information.
  Configuration Review: Verify that the system configuration is correct and that all necessary settings are in place for the function module to work.
  Debugging: If you have access, use the debugger to step through the function module to identify where the error occurs.
  Consult Documentation: Look up the specific function module in the SAP documentation to understand its expected behavior and requirements.
  Check SAP Notes: Search for relevant SAP Notes that may address known issues with the function module or provide patches.
  
  Related Information:
  
  Long Text: The error message usually has a long text that provides additional details about the error. You can access this by clicking on the message or using transaction code SE91 to look up the message class and number.
  Function Module Documentation: Use transaction SE37 to look up the specific function module and review its documentation for more context on its usage and requirements.
  SAP Community: Consider searching or posting in the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If you continue to experience issues after trying the above solutions, it may be beneficial to involve your SAP Basis or development team for further investigation.