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How To Fix OT_EXT372 - Package &1 has the wrong package type


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OT_EXT - SAP Online Correction Support (SOCS) EXTERNAL (example: AAK)

  • Message number: 372

  • Message text: Package &1 has the wrong package type

  • Show details Hide details
  • What causes this issue?

    Package &V1& has an incorrect package type. Only Support Packages with
    package type CSP, CRT, or AOP are permitted.

    How to fix this error?

    A package with a supported package type must be maintained as a
    prerequisite.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message OT_EXT372 - Package &1 has the wrong package type ?

    The SAP error message OT_EXT372 indicates that a package has been assigned an incorrect package type. This typically occurs during the transport of objects in the SAP system, particularly when dealing with transport requests or packages that are not compatible with the expected type.

    Cause:

    1. Incorrect Package Type Assignment: The package type assigned to the transport request does not match the type of objects it contains. For example, a package meant for customizing objects might be incorrectly assigned to a development package.
    2. Transport Request Configuration: The transport request may have been created with the wrong settings or parameters.
    3. System Configuration Issues: There may be inconsistencies in the system configuration or transport directory settings.

    Solution:

    1. Check Package Type: Verify the package type assigned to the transport request. Ensure that it matches the type of objects you are trying to transport.

      • You can do this by navigating to the transport request in the SAP GUI and checking the details.
    2. Change Package Type: If the package type is incorrect, you may need to change it. This can typically be done in the transport request settings.

      • Use transaction code SE09 or SE10 to access the transport organizer and modify the request.
    3. Recreate Transport Request: If changing the package type is not feasible, consider creating a new transport request with the correct package type and re-adding the objects.

    4. Consult Documentation: Review SAP documentation or notes related to transport management for any specific guidelines or updates that may apply to your version of SAP.

    5. Check for System Notes: Sometimes, SAP releases notes that address specific issues. Check the SAP Support Portal for any relevant notes that might provide additional guidance.

    6. Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance.

    Related Information:

    • Transaction Codes: SE09 (Transport Organizer), SE10 (Transport Organizer - Overview)
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error.
    • Transport Management System (TMS): Familiarize yourself with TMS settings and configurations, as they play a crucial role in transport processes.

    By following these steps, you should be able to identify the cause of the OT_EXT372 error and implement a suitable solution.

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