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Message type: E = Error
Message class: OT - SAP Online Correction Support (SOCS)
Message number: 784
Message text: Document data for InfoObject cannot be read for package &1
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OT784
- Document data for InfoObject cannot be read for package &1 ?The SAP error message OT784, which states "Document data for InfoObject cannot be read for package &1," typically occurs in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) when there is an issue with retrieving document data associated with a specific InfoObject. This can happen during data extraction, loading, or reporting processes.
Causes:
- Missing or Incomplete Data: The document data for the specified InfoObject may not exist or may be incomplete in the database.
- Authorization Issues: The user may not have the necessary authorizations to access the document data for the specified InfoObject.
- Data Model Changes: Changes in the data model, such as modifications to InfoObjects or InfoProviders, may lead to inconsistencies.
- Transport Issues: If the InfoObject was transported from one system to another, there may be issues with the transport that prevent the data from being read correctly.
- Database Issues: There may be underlying database issues, such as corruption or connectivity problems.
Solutions:
- Check Data Availability: Verify that the document data for the specified InfoObject exists in the database. You can do this by checking the relevant tables or using transaction codes like RSA1 (Data Warehousing Workbench).
- Review Authorizations: Ensure that the user has the necessary authorizations to access the document data. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
- Data Model Consistency: Check for any recent changes to the data model that may have affected the InfoObject. If changes were made, ensure that they are correctly implemented and that the InfoObject is active.
- Re-transport Objects: If the issue is related to a transport, consider re-transporting the InfoObject and its associated data to ensure consistency.
- Database Check: Perform a database check to ensure that there are no issues with the underlying database. This may involve working with your database administrator to check for corruption or connectivity issues.
- SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.
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