How To Fix OT782 - File operation &1 for package &2 is not known


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OT - SAP Online Correction Support (SOCS)

  • Message number: 782

  • Message text: File operation &1 for package &2 is not known

  • Show details Hide details
  • What causes this issue?

    For package &V2&, an attempt was made to process the info DB object with
    file operation &V1&.

    System Response

    This file operation is not supported. The system terminates processing.

    How to fix this error?

    Open an IT direct message under component IMFIT_AGS_SPE_SSDA.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message OT782 - File operation &1 for package &2 is not known ?

    The SAP error message OT782 indicates that there is an issue with a file operation related to a specific package. This error typically arises in the context of transport management or when dealing with file operations in the SAP system.

    Cause:

    The error message "OT782 File operation &1 for package &2 is not known" usually occurs due to one of the following reasons:

    1. Invalid File Operation: The specified file operation (e.g., import, export, delete) is not recognized by the system for the given package.
    2. Incorrect Package Name: The package name provided may be incorrect or does not exist in the system.
    3. Transport Directory Issues: There may be issues with the transport directory or the transport files associated with the package.
    4. Authorization Issues: The user may not have the necessary authorizations to perform the specified file operation on the package.
    5. System Configuration: There may be configuration issues in the transport management system (TMS) or related settings.

    Solution:

    To resolve the OT782 error, you can take the following steps:

    1. Verify Package Name: Check the package name specified in the error message to ensure it is correct and exists in the system.
    2. Check File Operation: Ensure that the file operation you are trying to perform is valid and supported for the specified package.
    3. Review Transport Directory: Check the transport directory for any inconsistencies or issues. Ensure that the transport files are present and accessible.
    4. Check Authorizations: Ensure that the user executing the operation has the necessary authorizations to perform the action on the package.
    5. Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
    6. System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
    7. Transport Management System (TMS) Configuration: Ensure that the TMS is correctly configured and that all transport routes are properly set up.

    Related Information:

    • SAP Notes: Search for SAP Notes related to transport management and file operations. You can use the SAP Support Portal to find relevant notes.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • SE09 / SE10: Transport Organizer
      • STMS: Transport Management System
      • SLG1: Application Log
    • Documentation: Review SAP documentation on transport management and file operations for more detailed information on how to manage packages and file operations.

    If the issue persists after following these steps, consider reaching out to SAP support for further assistance.

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