How To Fix OT783 - Document key for InfoObject cannot be read for package &1

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 783

• Message text: Document key for InfoObject cannot be read for package &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OT783 - Document key for InfoObject cannot be read for package &1 ?

  The SAP error message OT783, which states "Document key for InfoObject cannot be read for package &1," typically occurs in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) when there is an issue related to the InfoObject or the data package being processed.
  Cause:
  
  Missing or Incomplete Data: The document key for the specified InfoObject may not exist in the database, or the data package may not have been properly loaded or updated.
  Incorrect Configuration: There may be a configuration issue with the InfoObject or the data source that is causing the system to be unable to retrieve the document key.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the InfoObject or the associated data.
  Data Model Changes: Changes in the data model, such as modifications to InfoObjects or data sources, can lead to inconsistencies that result in this error.
  Transport Issues: If the InfoObject was transported from one system to another, there may be inconsistencies or missing objects in the target system.
  
  Solution:
  
  Check Data Load: Ensure that the data for the InfoObject has been loaded correctly. You can check the data load status in the Data Warehousing Workbench.
  Validate InfoObject Configuration: Review the configuration of the InfoObject in the SAP BW system to ensure that it is set up correctly and that all necessary attributes and settings are in place.
  Check Authorizations: Verify that the user has the necessary authorizations to access the InfoObject and the associated data.
  Review Transport Logs: If the issue arose after a transport, check the transport logs for any errors or warnings that may indicate missing objects or inconsistencies.
  Recreate or Repair the InfoObject: If the InfoObject is corrupted or misconfigured, consider recreating it or repairing it by adjusting its settings.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like RSA1 (Data Warehousing Workbench) to check InfoObjects and data loads.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  Documentation: Review SAP documentation related to InfoObjects and data modeling in BW for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the issue causing the OT783 error message in your SAP system.