How To Fix OT757 - File &1 uses an archive format that is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 757

• Message text: File &1 uses an archive format that is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OT757 - File &1 uses an archive format that is not supported ?

  The SAP error message OT757 indicates that the system is attempting to access an archive file that is in a format that is not supported by the current configuration or version of the SAP system. This can occur when the archive file was created using a different archiving method or tool that is incompatible with the current SAP environment.
  Cause:
  
  Unsupported Archive Format: The archive file may have been created using a different version of SAP or a different archiving tool that is not recognized by the current system.
  Configuration Issues: The system may not be properly configured to handle the specific archive format.
  Corrupted Archive File: The archive file itself may be corrupted or incomplete, leading to the inability to read it.
  
  Solution:
  
  Check Archive Format: Verify the format of the archive file. Ensure that it is compatible with the version of SAP you are using. You may need to consult SAP documentation or support to determine the supported formats.
  Recreate the Archive: If possible, recreate the archive file using the correct archiving method or tool that is compatible with your SAP system.
  Update SAP System: If the archive format is valid but not supported due to an outdated system, consider updating your SAP system to a version that supports the required archive format.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide guidance based on the specific details of your system and the archive file in question.
  
  Related Information:
  
  SAP Archiving: Familiarize yourself with the SAP archiving process, including how to create and manage archive files. This can help prevent issues in the future.
  SAP Documentation: Review the official SAP documentation for your version to understand the supported archive formats and any configuration settings that may need to be adjusted.
  System Logs: Check system logs for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the OT757 error and implement a solution to resolve it.