How To Fix OT755 - OCS Package &1: SAR/CAR archive must exist in system &2

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 755

• Message text: OCS Package &1: SAR/CAR archive must exist in system &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OT755 - OCS Package &1: SAR/CAR archive must exist in system &2 ?

  The SAP error message OT755 indicates that a specific OCS (Online Correction Support) package, identified by the placeholder &1, is not found in the system &2. This error typically occurs during the installation or update of support packages or when trying to apply corrections.
  Cause:
  The error is caused by the absence of the required SAR (SAP Archive) or CAR (Correction Archive) file in the specified SAP system. This can happen due to several reasons:
  
  The SAR/CAR file was not downloaded or transferred to the system.
  The file was deleted or moved from its expected location.
  There may be a misconfiguration in the system that prevents it from recognizing the archive file.
  
  Solution:
  To resolve the OT755 error, follow these steps:
  
  
  Verify the Existence of the Archive:
  
  Check if the SAR/CAR file exists in the specified directory of the SAP system. The typical location for these files is in the /usr/sap/trans/EPS/in directory.
  
  
  
  Download the Required Archive:
  
  If the file is missing, download the required SAR/CAR file from the SAP Support Portal. Ensure you have the correct version that corresponds to the package you are trying to install.
  
  
  
  Transfer the Archive:
  
  If you have the SAR/CAR file on your local machine, transfer it to the appropriate directory on the SAP system using a secure method (e.g., FTP, SCP).
  
  
  
  Check Permissions:
  
  Ensure that the SAP system has the necessary permissions to access the directory where the SAR/CAR file is located.
  
  
  
  Use the Correct Package Name:
  
  Double-check that you are using the correct package name when executing the installation command. Typos or incorrect package identifiers can lead to this error.
  
  
  
  Restart the Installation Process:
  
  After ensuring that the SAR/CAR file is in place, restart the installation or update process.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this error. You can search for notes related to OCS packages and the specific error message.
  SAP Support Portal: If you continue to experience issues, consider reaching out to SAP support for assistance, providing them with the error details and the steps you have already taken.
  Documentation: Review the SAP documentation related to OCS and support package installation for best practices and troubleshooting tips.
  
  By following these steps, you should be able to resolve the OT755 error and successfully install the required OCS package.