How To Fix OT424 - Package &1 locked but not signed (see long text)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OT - SAP Online Correction Support (SOCS)

  • Message number: 424

  • Message text: Package &1 locked but not signed (see long text)

  • Show details Hide details
  • What causes this issue?

    Package &V1& was not signed because it is not an SAP-registered package.

    System Response

    The system has locked the package. However, the digital signature was
    not created.

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message OT424 - Package &1 locked but not signed (see long text) ?

    The SAP error message OT424 indicates that a transport package is locked but has not been signed. This typically occurs in the context of SAP transport management, where changes made in the development environment need to be transported to other environments (like quality assurance or production).

    Cause:

    1. Package Locking: The package is locked because it is currently being used or modified by another user or process. This can happen if a transport request is still in progress or if the package is being edited.
    2. Not Signed: The package has not been signed, which is a necessary step before it can be transported. Signing a package indicates that the changes are complete and ready for transport.

    Solution:

    1. Check Package Status:

      • Use transaction code SE01 or SE09 to check the status of the transport request associated with the package. Ensure that it is not currently being processed or locked by another user.
    2. Unlock the Package:

      • If you have the necessary authorizations, you can unlock the package. This can be done by using transaction SE03 (Transport Organizer Tools) and selecting the option to unlock the transport request.
    3. Sign the Package:

      • If the package is ready for transport, ensure that it is signed. You can do this in the transport organizer (SE09 or SE01) by selecting the transport request and choosing the option to sign it.
    4. Check for Dependencies:

      • Ensure that there are no dependencies or other transport requests that are preventing the package from being signed or unlocked.
    5. Consult with Colleagues:

      • If you are unsure about the status of the package or if it is being used by another user, consult with your colleagues or the SAP Basis team to clarify the situation.

    Related Information:

    • Transport Management System (TMS): Understanding how the TMS works can help in managing transport requests and packages effectively.
    • Authorization Issues: Ensure that you have the necessary authorizations to unlock and sign transport requests.
    • SAP Notes: Check for any relevant SAP Notes that might provide additional insights or solutions related to this error message.

    If the issue persists after following these steps, it may be beneficial to reach out to your SAP Basis team or consult SAP support for further assistance.

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