How To Fix OT423 - Package &1 was locked and signed

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 423

• Message text: Package &1 was locked and signed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OT423 - Package &1 was locked and signed ?

  The SAP error message OT423 indicates that a transport package (or request) is locked and signed, which means that it cannot be modified or released until the lock is removed. This situation typically arises in the context of SAP transport management, where changes are packaged into transport requests for movement between different SAP systems (e.g., from development to quality assurance or production).
  Cause:
  
  Locked Package: The transport request is locked because it has been signed off by a developer or administrator, indicating that it is ready for transport.
  Incomplete Transport: The transport request may not have been fully released or may be in a state that prevents further modifications.
  User Permissions: The user attempting to modify or release the transport request may not have the necessary permissions to do so.
  
  Solution:
  
  Check Transport Status: Use transaction code SE09 or SE10 to check the status of the transport request. Ensure that it is in a state that allows for release or modification.
  Release the Transport Request: If you have the necessary permissions, you can release the transport request. This can be done by selecting the request and choosing the "Release" option.
  Unlock the Package: If the package is locked and you need to unlock it, you may need to contact the person who signed it or an administrator with the appropriate permissions to unlock it.
  Check for Dependencies: Ensure that there are no dependencies or other requests that are preventing the release of the transport request.
  Consult with Basis Team: If you are unable to resolve the issue, consult with your SAP Basis team. They can provide assistance in unlocking the transport request or checking for any system-level issues.
  
  Related Information:
  
  Transport Management System (TMS): Understanding how the TMS works can help in managing transport requests effectively.
  User Roles and Authorizations: Ensure that users have the correct roles and authorizations to manage transport requests.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to transport issues.
  Documentation: Refer to SAP documentation for detailed procedures on managing transport requests and handling errors.
  
  By following these steps, you should be able to address the OT423 error and manage your transport requests effectively.