How To Fix /OSP/A_MSG173 - Personal Data not maintained for the user &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: /OSP/A_MSG -

• Message number: 173

• Message text: Personal Data not maintained for the user &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/A_MSG173 - Personal Data not maintained for the user &1. ?

  The SAP error message /OSP/A_MSG173 Personal Data not maintained for the user &1 indicates that the personal data for a specific user (represented by &1) is not maintained in the system. This error typically arises in scenarios where personal data is required for certain operations, such as user authentication, authorization checks, or when generating reports that require user-specific information.
  Cause:
  
  Missing Personal Data: The user profile does not have the necessary personal data filled out in the system.
  User Creation Issues: The user may have been created without completing the personal data fields.
  Data Deletion: Personal data may have been deleted or not properly migrated during system upgrades or data transfers.
  Authorization Issues: The user may not have the necessary authorizations to access personal data.
  
  Solution:
  
  
  Maintain Personal Data:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is causing the error.
  Navigate to the Address tab and fill in the required personal data fields (e.g., name, address, date of birth, etc.).
  Save the changes.
  
  
  
  Check User Roles and Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access personal data.
  Use transaction code PFCG to review and assign roles if necessary.
  
  
  
  Data Consistency Check:
  
  If the issue persists, check for data consistency in the user master records.
  You can use transaction code SU10 to perform mass changes or checks on multiple users.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis team or system administrator for further investigation.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  PFCG: Role Maintenance
  
  
  User Data Fields: Ensure that all mandatory fields in the user profile are filled out correctly.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation for user management and personal data maintenance for best practices.
  
  By following these steps, you should be able to resolve the error message and ensure that the necessary personal data is maintained for the user in question.