How To Fix /OSP/A_MSG171 - CATTS are not maintained for the user &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: /OSP/A_MSG -

• Message number: 171

• Message text: CATTS are not maintained for the user &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/A_MSG171 - CATTS are not maintained for the user &1. ?

  The SAP error message /OSP/A_MSG171 CATTS are not maintained for the user &1 typically indicates that the system is unable to find the necessary CATS (Cross-Application Time Sheet) data for the specified user. This can occur in scenarios where time recording is being attempted, but the user does not have the required configuration or settings in place.
  Cause:
  
  Missing CATS Data: The user does not have any CATS data maintained in the system. This could mean that the user has not been assigned to any CATS-related roles or that their profile is not set up correctly.
  User Profile Issues: The user profile may not be correctly configured to allow for time recording.
  Authorization Issues: The user may lack the necessary authorizations to access CATS functionalities.
  Configuration Issues: There may be a configuration issue in the CATS settings that prevents the user from being recognized.
  
  Solution:
  
  
  Maintain CATS Data:
  
  Go to the CATS configuration in the SAP system.
  Ensure that the user has been assigned to the appropriate CATS roles and that their data is maintained correctly.
  You can check this in transaction CAT2 (CATS: Record Working Times) or CAT3 (CATS: Display Working Times) to see if the user can access their time sheets.
  
  
  
  Check User Profile:
  
  Verify that the user profile is correctly set up in the system.
  Ensure that the user is assigned to the correct organizational units and has the necessary attributes for CATS.
  
  
  
  Review Authorizations:
  
  Check the authorization roles assigned to the user. Ensure that they have the necessary permissions to access CATS functionalities.
  You can use transaction SU53 to analyze authorization issues after the error occurs.
  
  
  
  Configuration Review:
  
  Review the CATS configuration settings in the system to ensure that everything is set up correctly.
  Check if there are any specific settings that need to be adjusted for the user or the organizational unit they belong to.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on CATS configuration and user maintenance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CAT2, CAT3, CATS, and SU53.
  SAP Notes: Check for any SAP Notes related to CATS and user maintenance that might provide additional insights or fixes.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message and ensure that the user can successfully access CATS functionalities.