How To Fix /OSP/A_MSG138 - User &1 does not hold any of the Information Worker ERP Roles

SAP Error Message - Details

• Message type: E = Error

• Message class: /OSP/A_MSG -

• Message number: 138

• Message text: User &1 does not hold any of the Information Worker ERP Roles

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/A_MSG138 - User &1 does not hold any of the Information Worker ERP Roles ?

  The SAP error message /OSP/A_MSG138 User &1 does not hold any of the Information Worker ERP Roles indicates that the user specified (represented by &1) does not have the necessary roles assigned to access certain Information Worker functionalities within the SAP system. This typically occurs in environments where SAP's Information Worker capabilities are being utilized, such as SAP Business Workflow, SAP Business Objects, or other related applications.
  Cause:
  
  Missing Roles: The user does not have the required Information Worker ERP roles assigned in their user profile.
  Role Assignment Issues: The roles may exist but are not properly assigned to the user.
  Authorization Issues: The user may have roles assigned but lacks the necessary authorizations within those roles.
  User Profile Issues: The user profile may not be correctly configured or may have been modified.
  
  Solution:
  
  
  Check User Roles:
  
  Go to transaction SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user. Ensure that the user has the necessary Information Worker ERP roles.
  
  
  
  Assign Missing Roles:
  
  If the required roles are missing, you will need to assign them. This can be done by:
  
  Using transaction PFCG (Role Maintenance) to find the relevant roles.
  Assigning the roles to the user in SU01.
  
  
  
  
  
  Review Role Authorizations:
  
  If the roles are assigned but the error persists, check the authorizations within those roles.
  Use transaction SU53 to analyze authorization failures after the error occurs.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to assign roles or check authorizations, consult with your SAP security team or administrator.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new roles and authorizations take effect.
  
  
  
  Related Information:
  
  Information Worker Roles: These roles typically include access to specific functionalities such as workflow management, document management, and reporting tools.
  SAP Documentation: Refer to SAP Help Portal or specific documentation related to Information Worker roles for detailed information on what roles are required for specific functionalities.
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Authorization Check Analysis
  
  
  
  By following these steps, you should be able to resolve the error and ensure that the user has the necessary access to perform their tasks within the SAP system.