How To Fix ORB107 - Hierarchy level for the billing structure not consistently maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: ORB - Project-Related Incoming Orders/Open Orders

• Message number: 107

• Message text: Hierarchy level for the billing structure not consistently maintained

What causes this issue?

The determination of the characteristices "New order" and "Order
cancellation" for the history characteristic can be made either for the
whole project or for an individual billing element. Within a project,
this billing structure hierarchy level must be identical for all
billing elements.

System Response

The object is not processed.

How to fix this error?

Check the settings in the IMG. Make sure that the billing structure
hierarchy level within a project is identical for all the results
analysis keys used in the project.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ORB107 - Hierarchy level for the billing structure not consistently maintained ?

  The SAP error message ORB107 indicates that there is an inconsistency in the hierarchy levels for the billing structure in the system. This typically occurs in the context of billing documents, where the hierarchy levels defined for billing items do not match or are not maintained consistently across the relevant master data or configuration settings.
  Cause:
  
  Inconsistent Hierarchy Levels: The hierarchy levels for billing items may not be aligned. For example, if you have defined different levels for different billing items or if the hierarchy levels are not properly set up in the configuration.
  Missing Configuration: The billing structure may not be fully configured in the system, leading to discrepancies in how the hierarchy levels are applied.
  Data Entry Errors: Manual data entry errors in the billing documents or master data can lead to inconsistencies in hierarchy levels.
  Changes in Master Data: If there have been recent changes to the master data (like customer or material master) that affect the billing structure, it may lead to inconsistencies.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the billing structure in the SAP system. Ensure that the hierarchy levels are consistently defined across all relevant areas.
  
  Transaction codes like SPRO can be used to access the configuration settings.
  
  
  Review Master Data: Check the master data for the billing items involved. Ensure that the hierarchy levels are correctly maintained and consistent.
  Data Consistency Check: Use transaction codes like SE16 or SE11 to check the relevant tables for inconsistencies in hierarchy levels.
  Correct Data Entry: If the issue is due to manual data entry errors, correct the entries in the billing documents or master data.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on maintaining billing structures and hierarchy levels.
  Testing: After making changes, test the billing process to ensure that the error does not reoccur.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the ORB107 error message. SAP frequently updates its knowledge base with solutions for common errors.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the ORB107 error in your SAP system.