How To Fix OQ_E463 - Date &1 or time &2 is inconsistent. -> Daylight saving?

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 463

• Message text: Date &1 or time &2 is inconsistent. -> Daylight saving?

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E463 - Date &1 or time &2 is inconsistent. -> Daylight saving? ?

  The SAP error message OQ_E463, which states "Date &1 or time &2 is inconsistent," typically indicates that there is a problem with the date or time values being processed in the system. This error can often be related to issues with daylight saving time (DST) adjustments, especially if the date and time in question fall within the period when DST changes occur.
  Causes:
  
  
  Daylight Saving Time Changes: The error may occur if the system is trying to process a date or time that falls on the day when the clocks change for daylight saving time. This can lead to inconsistencies if the system is not correctly configured to handle these changes.
  
  
  Incorrect Time Zone Settings: If the time zone settings in the user profile or system configuration are incorrect, it can lead to discrepancies in date and time calculations.
  
  
  Data Entry Errors: Manual entry of dates and times that do not conform to expected formats or logical sequences can also trigger this error.
  
  
  System Configuration Issues: If the SAP system is not updated with the latest time zone and daylight saving time rules, it may not handle date and time correctly.
  
  
  Solutions:
  
  
  Check Time Zone Settings: Ensure that the time zone settings for the user profile and the system are correctly configured. This includes verifying that the correct time zone is selected and that it accounts for daylight saving time.
  
  
  Review Date and Time Entries: Check the specific date and time values that are causing the error. Ensure they are entered correctly and logically (e.g., not entering a time that does not exist due to DST changes).
  
  
  Update SAP System: Make sure that your SAP system is up to date with the latest patches and updates, especially those related to time zone and daylight saving time rules.
  
  
  Consult SAP Notes: Look for relevant SAP Notes that address this specific error message. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  Test in Different Scenarios: If possible, test the functionality in a controlled environment to see if the error can be replicated and to identify the specific conditions that trigger it.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  
  SAP Time Zone Configuration: Familiarize yourself with how SAP handles time zones and daylight saving time. This can often be found in the SAP Help Portal or through specific configuration guides.
  
  
  User Profile Settings: Review how user profiles are set up in SAP, particularly regarding time zone and date formats.
  
  
  System Logs: Check system logs for additional error messages or warnings that may provide more context about the issue.
  
  
  By addressing the potential causes and following the suggested solutions, you should be able to resolve the OQ_E463 error related to date and time inconsistencies in SAP.