How To Fix OQ_E465 - This Card Transaction has been changed,Please start the list report again

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 465

• Message text: This Card Transaction has been changed,Please start the list report again

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

This Card Transaction has been changed, Please start the list report
again

System Response

You are trying to change a card transaction record which is already
changed by another user.

How to fix this error?

Start the 'List payment card transactions' report again for the same
selection to read the changes from the database. This also refreshes the
ALV list.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E465 - This Card Transaction has been changed,Please start the list report again ?

  The SAP error message OQ_E465, which states "This Card Transaction has been changed, Please start the list report again," typically occurs in the context of SAP applications that deal with card transactions, such as credit card processing or payment transactions. This error indicates that the transaction data has been modified after the report was generated, leading to inconsistencies.
  Cause:
  
  Data Modification: The underlying data for the card transaction has been changed after the report was initially generated. This could happen due to updates in the database, changes made by other users, or system processes that modify transaction data.
  Concurrency Issues: If multiple users are accessing and modifying the same transaction data simultaneously, it can lead to conflicts and this error message.
  Session Timeout: If the session has timed out or if there are connectivity issues, it may lead to stale data being displayed.
  
  Solution:
  
  Refresh the Report: The simplest solution is to restart the list report as suggested by the error message. This will fetch the latest data from the database and should resolve the issue.
  Check for Concurrent Modifications: Ensure that no other users are modifying the same transaction data while you are trying to access it. If possible, coordinate with other users to avoid conflicts.
  Session Management: If you suspect that session timeout is an issue, try logging out and logging back in to refresh your session.
  Database Integrity: If the problem persists, check the database for integrity issues or inconsistencies. This may require the assistance of your SAP Basis or database administrator.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific patches or updates that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search the SAP Support Portal for relevant notes.
  Transaction Logs: Review transaction logs to identify any changes made to the card transactions that could have triggered the error.
  User Training: Ensure that users are trained on how to properly handle card transactions and understand the implications of concurrent access.
  
  If the issue continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.