How To Fix OQ_E398 - Please fill in the bank sort number and the account number!

OQ_E398 - Overview

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 398

• Message text: Please fill in the bank sort number and the account number!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E398 - Please fill in the bank sort number and the account number! ?

  The SAP error message OQ_E398, which states "Please fill in the bank sort number and the account number," typically occurs when you are trying to process a transaction that requires bank details, but those details are missing or incomplete in the system.
  
  Cause:
  
  Missing Bank Details: The bank sort number (also known as the bank code) and the account number are not filled in the relevant fields.
  Incorrect Configuration: The configuration for the bank details in the vendor or customer master data may not be set up correctly.
  Data Entry Error: There may have been an oversight during data entry, leading to blank fields where bank details are required.
  
  
  Solution:
  
  
  Check Master Data:
  
  Navigate to the vendor or customer master data where the transaction is being processed.
  Ensure that the bank sort number and account number fields are filled in correctly.
  If you are dealing with a vendor, you can check this in transaction code XK02 (for vendors) or