How To Fix OQ_E389 - Error occurred while filling customer defined fields

OQ_E389 - Overview

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 389

• Message text: Error occurred while filling customer defined fields

What causes this issue?

An error occurred in the BADI implementation method where the customer
fields are filled.

System Response

The data is displayed, however the field contents may not be accurate.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check the coding of the BADI implementation defined for BADI definition
'OIRE_RECON_ALV' via transaction SE19 (implementation) or SE18
(definition).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E389 - Error occurred while filling customer defined fields ?

  The SAP error message OQ_E389, which states "Error occurred while filling customer defined fields," typically indicates that there is an issue with the custom fields defined in the SAP system during a transaction or process. This error can occur in various contexts, such as during sales order processing, delivery, or billing.
  Causes:
  
  Data Validation Issues: The data being entered into the custom fields may not meet the validation criteria defined in the system.
  Field Configuration: The custom fields may not be properly configured in the system, leading to errors when the system attempts to populate or validate them.
  Missing Custom Logic: If there is custom logic (e.g., user exits, BAdIs) associated with the custom fields, it may not be functioning correctly or may be missing.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the custom fields.
  Technical Errors: There could be underlying technical issues, such as database inconsistencies or problems